Delivery information

DELIVERY OF GOODS

• The order is prepared within 1 - 3 business days. If the iFound is purchased in presale, the order is prepared within 1 - 3 months. The goods are usually delivered within 2 - 14 business days after the order is prepared. We send the goods to the customer within these terms. Delivery time depends on the chosen delivery option. If several items are ordered, then accumulated delivery will be delivered during the longest interval marked among ordered goods. This is not applicable in cases when certain goods are not available at Shop and the client is informed about the shortage of ordered goods. Also, a client should agree that in exceptional cases delivery of goods can be postponed due to force major. In such cases, We will immediately contact the client and arrange goods delivery procedures.
• When ordering a client must provide a delivery address and a person which will receive goods.
• A client has to receive goods himself. If he cannot do it himself and goods are delivered to the provided address and on the basis of other data provided by a client, then a client cannot place claims about delivery to the wrong person.
• The goods ordered in the Shop are delivered via selected parcel terminal network intermediation (DPD Pickup, Omniva, or Postage parcel terminals). In cases where the client is unable to accept the goods within the specified time, he undertakes to notify Us immediately by e-mail info@ifound.world .
• We are freed from responsibility in all cases when terms of delivery of goods are violated due to the client’s fault or circumstances dependent on him.
• A client must immediately contact Us by e-mail info@ifound.world if a package is not delivered during the time interval entered in order; and in all cases when an order is delivered in a damaged package; or when a package contains goods that were not ordered or there is an incorrect quantity of goods, an incomplete set of goods, goods of inappropriate sizes.
• In all cases when a damaged package is delivered a client must write a comment about a damaged package or other inappropriate delivery events on delivery documents. A client must perform these actions when a courier is still present. If these actions are not carried out We are freed from responsibility concerning the damage of goods.